PHMC

SMS Terms & Conditions

By subscribing to receive SMS messages from Perpetual Help Medical Center, you agree to the following terms and conditions:

Last Updated: 12.16.2024

1. Types of Messages You Can Expect to Receive

By subscribing to our SMS service, you will receive messages related to your healthcare services, including but not limited to:

• Appointment Reminders: Reminders for upcoming medical appointments.

• Medical Refills: Updates on prescription refill statuses.

• Medical Records: Notifications regarding access to your medical records.

• Billing Information: Notices about your billing status and payments.

• Referral Status: Updates on the status of referrals to other healthcare providers.

2. Opt-In Process & Consent

We follow a double opt-in process to ensure your privacy and consent:

• Patient-Initiated Contact: The SMS process begins only when you initiate contact by sending us a message, expressing your interest in receiving SMS communications.

• Confirmation of Consent: After your initial message, we will send a confirmation message requesting that you reply to confirm you accept and consent to receive SMS communications from Perpetual Help Medical Center.

By replying to this confirmation message, you agree to receive SMS messages related to your healthcare.

3. Opt-Out Process

You may opt out of receiving SMS messages at any time by replying STOP to any message we send. Once you opt out, you will no longer receive SMS notifications.

4. Messaging Frequency

The frequency of SMS messages may vary depending on the type of service you are receiving and any updates related to your healthcare.

5. Message and Data Rates

Standard message and data rates may apply to all SMS messages. Please check with your mobile provider for specific rates.

6. Assistance

If you need assistance or have questions regarding SMS messages, please text HELP or visit our website at https://PerpetualHelpMedicalCenter.com.

7. Privacy Protection

We are committed to protecting your personal information. We use secure methods for transmitting and storing SMS data to ensure compliance with privacy regulations. Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.

8. Privacy Policy & Terms of Service

For more information about how we handle your personal information, please visit our Privacy Policy.

To review our full Terms of Service.